Terms and Conditions

Terms and Conditions

Last updated: 20/05/2025

Welcome to Caravan Extras (ABN 79 296 603 895), an online platform located at [www.caravanextras.com.au, operated in Australia. These Terms and Conditions (“Terms”) govern your use of the Website and the purchase of products through our services.

Please read these Terms carefully before using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website.


1. Definitions

  • “We”, “us”, “our” refers to [Your Business Name], the owner of the Website.

  • “You”, “your” refers to the user, customer, or viewer of our Website.

  • “Products” refers to the goods displayed for sale via the Website.


2. Orders

  • All orders placed are subject to acceptance and availability.

  • We reserve the right to cancel any order at our discretion, including due to pricing errors or product unavailability.


3. Prices and Payment

  • All prices are in Australian Dollars (AUD) and include GST unless stated otherwise.

  • We accept payments via Credit Card or PayPal.

  • Payment must be received in full before products are dispatched.


4. Shipping and Delivery

  • We use third-party suppliers to fulfil orders and ship directly to customers.

  • Shipping times vary but typically range between 7–21 business days.

  • We are not liable for delays due to customs, carrier issues, or incorrect shipping information provided by you.


5. Returns and Refunds

  • We comply with the Australian Consumer Law. You are entitled to a refund or replacement for a major failure and to compensation for any other reasonably foreseeable loss or damage.

  • Change-of-mind returns may be accepted within 14 days at our discretion, and return shipping will be at your expense.

  • To request a return or refund, please contact us at support@caravanextras.com.au


6. Product Descriptions

  • We make every effort to ensure product images and descriptions are accurate.

  • However, due to third-party sourcing, we cannot guarantee that all products will exactly match the listing.


7. Intellectual Property

  • All content on this Website is owned or licensed by us and protected by Australian and international copyright laws.

  • You may not reproduce, distribute, or exploit any part of the Website without our written permission.


8. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act.

  • Our Privacy Policy explains how we collect, use, and disclose your information.


9. Limitation of Liability

  • To the fullest extent permitted by law, we disclaim all warranties, express or implied, and will not be liable for any indirect or consequential damages arising from your use of the Website or products.

  • Nothing in these Terms excludes your rights under the Australian Consumer Law.


10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.


11. Changes to These Terms

We reserve the right to amend these Terms at any time. Changes will be posted on this page and effective immediately.


Contact Us

If you have any questions or concerns, please contact us at:

Email: support@caravanextras.com.au